Help & Support

Sign up for a free Builder account. You'll get an API key and endpoint URL. Swap your OpenAI base URL for your VibeCC endpoint — that's it.

None for OpenAI-compatible clients. Set OPENAI_BASE_URL and OPENAI_API_KEY in your environment. For Anthropic-compatible tools, point ANTHROPIC_BASE_URL to your VibeCC endpoint.

OpenAI, Anthropic, Azure OpenAI, DeepSeek, Google Gemini, OpenRouter, and self-hosted models (vLLM, Ollama, TGI). New providers ship as adapter plugins.

You define a routing policy: primary provider, fallback chain, model preferences. VibeCC evaluates health scores and routes automatically. Circuit breakers trip on sustained errors and re-close when health recovers.

Yes. You store provider credentials in VibeCC (encrypted at rest). VibeCC forwards requests to providers on your behalf — your keys, your costs, no markup on provider pricing.

VibeCC charges a small percentage markup on token usage. Builder plan is pay-as-you-go. Team plan has a $49/workspace/month base plus usage. Transparent ledger — no hidden fees.

Yes. Every workspace has a configurable monthly ceiling. When hit, further requests are blocked with a 429 and a clear error. No surprise bills.

Yes. Builder plan has no base fee. New signups receive $5 in launch credits. Pay only for usage above that.

By default, only metadata (model, tokens, latency). Full conversation history is opt-in per workspace, encrypted with AES-256-GCM, with deletion controls.

Provider credentials encrypted with envelope encryption (AES-256-GCM + per-key). Conversation history uses data-key encryption with crypto-shredding on deletion request.

Audit log and access control infrastructure is SOC 2 ready. Formal certification is planned for P8 (Enterprise tier).

Yes. Docker Compose and Kubernetes manifests are provided. Self-host option is available on Team and Enterprise plans.

Enterprise plan: 99.9% uptime SLA. Builder and Team are best-effort with platform status at /status.

Team plan includes 4-role RBAC: Owner, Admin, Developer, Viewer. Permissions are scoped per workspace. API key scopes can be restricted per role.

With PromptOps, you version system prompts and bind them to workspaces or routes. Deploy new prompt versions without touching agent code.

Yes. Usage dashboard shows token spend, request count, error rate, and latency per workspace. Exportable via API.

VibeCC retries with backoff and fails over to the next provider in your fallback chain. The circuit breaker tracks sustained 429s and avoids the provider until health recovers.

Use the form below. P1 issues (production outage) get a 1-hour response on Enterprise. Team plan: 24-hour email SLA. Builder: community Discord.

Yes. See our LiteLLM migration guide in /docs. Since VibeCC is OpenAI-compatible, most setups migrate with an environment variable change.

Yes — 14-day free trial on Team. No credit card required to start the trial.